National Director, Home Health Services
Job Description Job Attributes+
400 Centre Street, Newton, MA 02458, US
The National Director, Home Health Services has overall responsibility and oversight of Ageility’s growing home health business segment. This is an exciting opportunity that requires a dynamic individual with an entrepreneurial spirit, who has the ability to develop and build the foundation and infrastructure necessary to create a positive client experience while ensuring operational and financial excellence. The position requires a strong strategic thinker to oversee the implementation and maintenance of operational and administrative practices, goals, and policies which assure overall regulatory compliance.
The NATIONAL DIRECTOR of HHS will be responsible for coordinating and completing assigned projects to effectively support the immediate and long range objectives of this growing business segment and Five Star overall.
The opportunity to grow this business is endless. Come explore and join our team!
Ensures a positive experience for clients while focusing on compliance with all operational, financial, legal, and regulatory standards in assigned regions.
Promotes an entrepreneurial environment while ensuring adherence to established models within all regions/areas on an on-going basis.
Identify and realize business development opportunities.
Inspires team members to create memorable experiences for clients.
Provides leadership and accountability by coaching, developing and retaining a high performing team.
Ensure profitability while maintaining appropriate levels of client care through the coordination of financial, clinical, operational, legal and business development services for assigned regions/areas.
Oversight of home health operations across the national footprint, providing leadership and mentoring to site managers for the purpose of maintaining profitability while providing superior quality client care.
Reviews overall operations, clinical processes, business development opportunities, and possible adverse trends/concerns while promoting service excellence.
Communicates all risk management, corporate compliance, and regulatory issues affecting the segment.
Reviews periodic reports, claims alerts and productivity analyses to proactively plan for operational adjustments based on trends.
Looks for negative trends and develops actions needed to address variances.
Supervises and provides timely evaluation to direct reports.
Oversees the current budget, and develops the budget forecast for each location for the upcoming period year.
Reviews annual employee satisfaction results for locations with the appropriate site manager. Assists with the development of action plans to address employee engagement and satisfaction.
Ensures that compliance with legal and regulatory standards is fully met.
Collaborates with the functional areas team (Sales and Marketing, Human Resources, Finance, etc.) to drive operational excellence and growth.
Bachelor's Degree required, Master’s Degree preferred
Significant Medicare home health experience required
A minimum of 5 years of experience in direct financial and employee management of multi-site home health locations
Must have a proven track record of scaling and growing a business
Strong business acumen
Strong character with high integrity and a commitment to compliance.
Possesses a strong entrepreneurial spirit
Strong leadership and mentoring skills
Excellent communications skills, both verbal and written
P&L responsibility, as well as, proven financial management ability and budget process experience
Proven census growth achievement
Ability to foster a collaborative and cooperative work environment, with strong conflict resolution and mediation skills
Must have the ability to communicate clearly and effectively and be organized in all aspects of job duties.
Demonstrates effective time management skills.
Must have the capacity for travel, including overnight travel.
Knowledge of Federal and State regulations as they apply to products & services utilized.
Must function independently, have flexibility, personal integrity and the ability to work effectively with senior management.
Ageility provides both inpatient and outpatient services to over 150 communities. We offer Physical, Occupational and Speech Therapy Services. Our specialty programs includes our Step up to Stop falls Program, "Connections" our memory care therapy program, and our executive functioning program that focuses on cognitive strategies aimed at keeping our residents independent in areas such as medication management and house hold functions.
Ageility, and its parent, subsidiary and affiliated entities, prohibits discrimination against any employee or applicant for employment with regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetic information, disability or veteran status. In addition to federal requirements, Ageility, and its parent, subsidiary and affiliated entities, complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has communities and/or facilities. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job Additional Information
Our Corporate office is located in Newton, Massachusetts. Founded in 2000, Five Star has two major operating divisions: Five Star Senior Living and Five Star Rehabilitation Services.
Who We Are
Ageility is a leading national provider of comprehensive inpatient and outpatient therapy along with wellness and fitness services designed exclusively for older adults residing in active older adult and senior living communities.
Ageility prides itself on the delivery of superior personalized services in an integrated fashion.
We partner and collaborate closely with the care teams in senior living communities to assist in providing continuity of therapy services across the continuum of care with the ultimate goal of helping our patients regain or retain their optimal level of performance.
Hear From Our Team Members
Ageility culture cherishes the relationship we have with our community partners, providing industry leading customer service. We understand how vital census is to the success of your operations. Our marketing and tour protocols are designed to develop potential residents. Ageility therapy and fitness programs allow residents to enjoy their time at your community for longer stays with the highest quality of life possible.
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