Director of Clinical Operations
Job Description Job Attributes+
400 Centre Street, Newton, MA 02458, US
The Director of Operations, Clinical Services oversees Ageility clinical management team. They are responsible for developing and implementing programs and policies for the Ageility. This position will oversee and educate the field on regulatory changes specific to Rehabilitation.
Implementation, monitoring and tracking of clinical programs.
Establishes proven outcome measures to benchmark clinical efficacy in outpatient industry and across Divisions and Regions.
Implements and monitors EHR and clinical indicators in Rehab software platform.
Collaborates with Learning and development to roll out and monitor CEU 360 programs.
Establishes and oversee SOX regulations related to clinical services.
Collaborates with Divisional operators to understand and support their clinical programming and outcome needs.
Develops and updates all Rehab clinical policies and procedures.
Updates clinical area Share point.
Successful implementation and monitoring of on-boarding and orientation.
Establishes and monitors competencies for Ageility Team Members
Provides comprehensive outcomes, and program analysis for Quality of Care committee on a quarterly basis.
Collaborates with VP of Ageility on outcomes and programs to establish the Ageility clinical differentiators for outpatient programs
Works collaboratively with Director of Fitness to establish to enhance services throughout the continuum in senior living.
Works collaboratively with Home Health Administrator to enhance initiatives in the post-acute continuum of services.
Facilitates and supports enhancement of Mentor program to support the field in operations, startups and survey preparation.
Responsible for state and AAAA surveys with focus on survey preparedness, timely applications and plans of correction post survey.
Oversees clinical programs in startups including documentation training, implementation of programs and EHR.
Oversight of client incidents including monthly reviews and enhancement of data base to identify trends and educational opportunities.
Regulatory Compliance Responsibilities:
Gathers, analyzes, and identifies educational opportunities based on quarterly chart audit roll ups.
Development training and competencies for Rehab portion of ICD 10
Stays current with Medicare changes and updates and provides training to the staff accordingly
Oversees Medical Reviewer to identify Rehab trends and learning opportunities related to Medicare
Oversight of Clinical Specialists, Inpatient Specialist, medical record reviewer and Mentors.
Analyzes appeal trends and provides education accordingly
Works with Medical Reviewer on ALJ hearings
Rehab HIPPA oversight
- Graduate of an accredited physical therapy or occupational therapy College Five years of clinical and operational experience required. Experience in Senior Living and Outpatient preferred.
Education and/or Experience:
Graduate of an accredited bachelor’s master’s or Doctorate level physical therapy, or occupational therapy College.
Certificates, Licenses, Registrations:
Licensed by the state in which the therapist resides or practices.
Active, Valid Driver’s License and able to travel between facilities.
Ageility provides both inpatient and outpatient services to over 150 communities. We offer Physical, Occupational and Speech Therapy Services. Our specialty programs includes our Step up to Stop falls Program, "Connections" our memory care therapy program, and our executive functioning program that focuses on cognitive strategies aimed at keeping our residents independent in areas such as medication management and house hold functions.
Ageility, and its parent, subsidiary and affiliated entities, prohibits discrimination against any employee or applicant for employment with regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetic information, disability or veteran status. In addition to federal requirements, Ageility, and its parent, subsidiary and affiliated entities, complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has communities and/or facilities. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job Additional Information
Our Corporate office is located in Newton, Massachusetts. Founded in 2000, Five Star has two major operating divisions: Five Star Senior Living and Five Star Rehabilitation Services.
Who We Are
Ageility is a leading national provider of comprehensive inpatient and outpatient therapy along with wellness and fitness services designed exclusively for older adults residing in active older adult and senior living communities.
Ageility prides itself on the delivery of superior personalized services in an integrated fashion.
We partner and collaborate closely with the care teams in senior living communities to assist in providing continuity of therapy services across the continuum of care with the ultimate goal of helping our patients regain or retain their optimal level of performance.
Hear From Our Team Members
Ageility culture cherishes the relationship we have with our community partners, providing industry leading customer service. We understand how vital census is to the success of your operations. Our marketing and tour protocols are designed to develop potential residents. Ageility therapy and fitness programs allow residents to enjoy their time at your community for longer stays with the highest quality of life possible.
Divisional Rehab Director, Physical Therapist